Privacy Policy & SMS Policy

Changing With Tori — Privacy Policy

1. Introduction

Welcome to Changing With Tori(“Company”, “we”, “our”, or “us”). We respect your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit www.changingwithtori.com or use our services.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Information you submit through forms, sign-ups, or coaching services

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and general location
• Browser type and device information
• Pages visited and referring URLs
• Analytics data, cookies, and similar tracking technologies

SMS Information

If you opt in to receive SMS messages, we collect your mobile phone number and related SMS interaction data. Additional details are outlined in our SMS Policy and Mobile Terms of Service below.

Mobile Privacy Statement

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

3. How We Use Your Information

We may use your information to:

• Provide and manage our services and coaching programs
• Respond to your messages, questions, and support requests
• Send newsletters, updates, and promotional communications
• Send SMS notifications, reminders, and service-related messages
• Improve our website, content, and user experience
• Analyze website usage and performance
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal and regulatory obligations

4. How We Share Your Information

We may share your information with:

• Service providers such as payment processors, email and SMS platforms, and website hosting providers that help us operate our business.
• Legal authorities when required by law, regulation, or legal process.
• Business partners or successors in connection with a merger, acquisition, or restructuring.
• Others when you provide your consent or direction.

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve our website, understand usage patterns, and support marketing and analytics tools. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

6. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce our agreements and policies

8. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data, subject to legal exceptions
• Opt out of receiving marketing emails or SMS messages
• Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us at admin@changingwithtori.com.

9. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be indicated by a revised “Last Updated” date and will be effective as soon as it is accessible on this page.

Last Updated: November 20, 2025

11. Contact Us

Changing With Tori — SMS Policy

Effective Date: November 20, 2025  |  Last Updated: November 20, 2025

1. Consent to Receive SMS

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Changing With Tori, which may include:

• Appointment reminders and coaching session updates
• Service notifications and account-related messages
• Promotional offers, announcements, and special content

You confirm that you are the owner or authorized user of the mobile number provided and that you are permitted to receive messages at that number.

2. Message Frequency & Rates

Message frequency will vary based on your interaction with us, upcoming sessions, offers, and services you are enrolled in. Standard message and data rates may apply according to your mobile carrier plan.

3. Opting Out

You may opt out of SMS messages at any time by:

• Replying STOP to any text message we send; or
• Emailing us at admin@changingwithtori.com and requesting removal from SMS communications.

After you opt out, you may receive a final confirmation message to verify your request.

4. Support & Help

For help regarding SMS messages, you can:

• Reply HELP to any text message; or
• Email us at admin@changingwithtori.com.

5. Data Protection

Your mobile phone number and SMS-related data are treated as personal information and are protected in accordance with our Privacy Policy. We do not sell your phone number or share it with third parties for their own marketing purposes.

6. Compliance

Our SMS program is intended to comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and relevant CTIA guidelines.

7. Updates to This SMS Policy

We may revise this SMS Policy from time to time. When we do, we will update the “Last Updated” date above. Your continued use of our SMS program after any changes are posted will indicate your acceptance of those changes.

Changing With Tori — Mobile Terms of Service

Mobile Messaging Terms

You agree to receive customer care and appointment reminder messages from Changing With Tori. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

You can also email us at admin@changingwithtori.com.